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Each model uses a different video service. The most common option we see is Zoom, then Google Meet. Feel free to Contact the Event Organizer to learn more details about their upcoming session if you have any questions.

Models around the world use Silhouette & Shadow as a platform to share virtual drawing opportunities. They come from a variety of places & backgrounds! Anyone can create a session & share it on our calendar. To learn more about each model, make sure to check out their profile & the social media links they’ve shared there!

Click on the session you’d like to join in the Session Calendar. Then click ‘Register’ on the session details page. You will be sent an email to confirm your attendance. When it’s time for the session to start, go back to the event page, copy the provided password & click ‘Join Session’, which will take you immediately to the video meeting.

For our model’s privacy, no images or videos from the site can leave the site without the model’s strict consent. During virtual sessions, models have the option to allow screenshots & the conditions of those references. Each event page will share the model’s policy on this. Always read the session details to find out the expectations from that session. Absolutely no imagery from the video library or any virtual drawing session can be shown off-site. Only the work you create can be shared from your time with Silhouette & Shadow! Failure to comply with these expectations will result in removal from the community.

The models are in charge of their sessions. They Dj, moderate, time poses, move cameras and chat with members. It’s a lot of stuff to do, so please listen to updates and follow directions while you are in session. Writing suggestions in the Zoom chat feature is a great way to communicate with the model about any updates.

We’re all here to make some art, so here are some codes of conduct to help it run smoothly.

1. Keep your camera on during breaks and while the model is talking.

2. Mute your mic while the model is posing.

3. Only take screenshots if the model allows and always tip their requested amount.

4. Share your work and tag S&S and the model!

You can cancel your membership anytime! Just go to your profile page & click the ‘Cancel’ button in your ‘Subscription’ section.

In the upper right corner of the Calendar page, you’ll see an option to change the time zone to your local time!

To purchase - Choose a video that you’d like to draw from the library. Then click ‘Preview’ this will take you to the page where you can choose how long you’d like to rent the video. Once you rent a video you can find it in the videos tab on your profile page. here.

For Members - The process is the same, but instead of purchasing, you can choose which video you’d like to view & it will queue for you on your profile under the Video tab. here.

Yes, profiles are visible to non-members and members, so feel free to share your work and check out the other amazing things our members are creating!

Just go back to the event page & click the ‘Unregister’ button. Those credits will go back to your profile & you can use them on a different session. Artists may change their attendance for a session up to 10 minutes before the session starts. After that time, any credits are forfeit if you cannot attend.

If a model needs to cancel any session, those credits will go back to your account automatically. If a model does not show for a session, please email them about the event & CC info@silhouetteandshadow.com so that we can coordinate the refund of your credits.

ou can contact them through the event page. In the upper left side of every event page there is a button that says ‘Contact Organizer’ - just click this button to send them an email.

If models have added their tipping link to their profile, you will find a tipping link on their event pages & on their profile page. If you don’t see that button, just contact the event organizer to learn where to send an additional tip.

If you would like a refund, please contact the event organizer & CC info@silhouetteandshadow.com to learn more about their individual refund policies. Because Silhouette & Shadow is a platform, we do not produce all the sessions that you can attend through our calendar. Thus we cannot offer refunds on other users' events or be held responsible for unmet expectations of those sessions. However, we will always try to make sure that sessions meet all the expectations they set!